![]() ![]() "We're adding more controls to help you manage the conversation around your content like blocking a user and new accounts they create, and improving how you hide unwanted comments on your posts," said the company. Live chat on desktop will roll out to the US, UK and Ireland now and then to more countries later in the year. Meta also announced that it's improving comment moderation for content creators on the platform. By clicking Get Help on the Facebook for Business website, advertisers can chat and screen share with a trained Ads Specialist to get quick answers to their Facebook advertising questions. Facebook/Meta Support Emails: There are a number of Facebook Support emails that you can use to reach out to. If you’re interested in learning more or scheduling time with our consulting. Facebook/Meta Partner Support: If your business is a Facebook Partner, you can search the Facebook Business Partner Support database for a solution to your problem, or you can skip all the solo legwork and start a Support Chat here. ![]() we recently began offering consulting services in order to work through specific issues related to Facebook and Instagram ads. Also if you use the messenger link to try and start chat it now states Hi. This will be the first time Facebook has offered live help for people locked out of their accounts." The chat/contact options have now vanished completely. Our team will contact you as quickly as possible (generally within 1 to 2 business days). If you have any further questions relating to purchasing or becoming an Oculus for Business customer please go here. "This first test focuses on those who cannot access their accounts due to unusual activity or whose accounts have been suspended due to a violation of Community Standards. Interested in becoming an Oculus for Business customer Please read through our FAQ here, as it might be able to answer some of your questions. "On the Facebook App specifically, we've also started testing live chat help for some English-speaking users globally, including creators, who've been locked out of their accounts," said Meta in a blog post. The company wasn't clear on exactly who will actually have access, though, so if you've been locked out of your account, you can give it a try. However, the company did announce that the Facebook app has a customer service chat in testing that'll be available to English-speaking users. Illustration by Alex Castro / The Verge Meta is trying to make it easier for its users to get. A lot of the customer service work Meta-owned Facebook is doing is aimed at creators on the platform. By Mitchell Clark Aug 25, 2022, 11:35 AM PDT It’s hard to tell what it’ll look like at this point. ![]()
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